About Eric Outcalt

40+ years running dealerships and F&I teams. Today I help finance managers and stores raise penetration, protect CSI, and stay compliant while selling value — not pressure.

• Practical training: word‑tracks that feel natural
• Menu‑first process that avoids info overload
• Compliance‑safe phrasing for NY/NJ/CT

Northfield, NJ • C. Berman Associates